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We will be making enhancements to our billing system from Friday, September 5, 2008 through Sunday, September 7, 2008. As a result, Pay by Phone, Pay Now and Online Billing may be unavailable during this time. We apologize for the inconvenience.

Caring Claims Service

American Family Insurance provides caring, professional claims service in your time of need. From start to finish, your claims representative is there to take care of your needs and answer your questions when you have them.

Our Vision

To provide exceptional, claims service that exceeds your expectations.

Claims Basics	Report a Claim	View a Claim
Claims Basics Frequently Asked Questions Repair Options Car Rental Storm Info	Call 1-800-MYAMFAM (1-800-692-6326) for 24-hour service Other options: Contact your American Family Insurance agent Report your claim online	View the status details for your claim

Information for Health Claims Providers