Please Select Your Location

American Family Insurance currently serves 18 states; however, not all products are available in all states.
Please select your location below to view the products American Family Insurance offers in your area.

Please select a state below.

We will be making enhancements to our billing system from Friday, September 5, 2008 through Sunday, September 7, 2008. As a result, Pay by Phone, Pay Now and Online Billing may be unavailable during this time. We apologize for the inconvenience.

What We're Like - Our Work Environment

You may be wondering, What's it like to work at American Family Insurance?

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Well, the answer depends somewhat on where you work. Although employees at all of our offices enjoy clean and modern working conditions (that's a must!), the specific type of work environment varies from office to office.

National Headquarters

At our National Headquarters (NHQ) building in Madison, located in the American Center on the city's northeast side, employees are spread throughout a campus that consists of five buildings - several of which are connected by walkways and all of which provide scenic views of the surrounding countryside.

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The NHQ (as we call it) is a state-of-the-art facility that blends bright, modern offices with open workspaces designed to encourage friendliness and collaboration, yet still allow employees to focus on their work.

The NHQ features ample covered parking, two convenience stores, a spacious cafeteria and a host of other amenities. You'll also find easy access to the Dane County Regional Airport, quality childcare facilities, a variety of restaurants - and some of the best shopping in Madison is only minutes away!

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Regional & Branch Offices

Not all of our employees work at the NHQ, however. American Family Insurance also has buildings located in some of America's greatest cities - cities like Denver, Phoenix, Chicago, Seattle, Portland, Las Vegas, Columbus, Indianapolis and Kansas City. Although many of our operations are centralized in Madison, there are many career opportunities in these locations – including claims, legal, medical services, office administration, education and more!

 

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"Wired" Workforce

When you think of insurance, you may not automatically think of technology – but American Family Insurance employees have access to a tremendous amount of technology, from desktop and laptop PCs (our PC-to-employee ratio is 1:1) to e-mail to pagers to cell phones to videoconferencing equipment. Our workforce is definitely “wired” (and not just from the coffee!).

Technology links our employees together, no matter where they are located, and our corporate intranet serves as a vital network for sharing information as well as delivering services right to the desktop. As a result, we’re well on our way to achieving our goal of establishing a “paperless” office.

Best of all, no matter where you are your work environment will include other American Family Insurance employees - among the brightest, friendliest people you'll ever meet.

Learn more about what it's like to work at American Family Insurance:

  • Watch and listen to what Amfam People have to say about their careers
  • See what others think about us - our Recognition as an excellent employer
  • Find out What We Expect from our employees

 

 

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