Printable Version
Email This Page- Text Size:

Our Culture
At American Family Insurance, we are committed to providing our customers with the products they want and the service they expect. We pledge to be there for customers at their time of need, to treat them in a helpful, caring and fair manner, and to deliver services that are clear, easy to understand and convenient to use.
We welcome people who share those values with us and who want to do and be their best. Under our roof you'll find the opportunity to do work that matters, to collaborate and learn, and to be rewarded for performance in a caring, inclusive environment that lets you balance work with life. Expect more at American Family Insurance - because American Family Insurance delivers more.
![]() |
Trevor, Human Resources |
Balancing Work & Life
We also recognize that all of us lead multi-faceted lives, juggling family, work, friendships, hobbies and travel. Flexible work schedules, family-oriented gatherings and social activities, a business-casual dress policy, generous vacation and personal time allowances are all part of what we can offer you, and they all exist to help add balance to our lives. As a new member of our team, we're betting it won't take you long to Catch Our Spirit - just listen to what some AmFam People have to say about working here!
But it's not just our employees who say American Family is a world-class organization with a great Work Environment. We've received plenty of Recognition from outside organizations that identify American Family as an excellent employer.
All of these qualities have contributed to American Family's great success. In order to achieve this success, we've set high expectations of our employees. If you're interested in joining us, you'll want to learn What We Expect from our people.
Our Commitments
The American Family Insurance culture also reflects our commitments, which you can read more about in our About Us section - including our corporate principles, our community involvement and our steadfast belief in the values of inclusion and diversity.
We think you'll find American Family Insurance to be a comfortable, friendly place where you can contribute your best to one of the best employers around!
![]() |
American Family Insurance is a smoke-free workplace. As such, smoking is only permitted outside of our facilities in designated smoking areas. |
Have questions? Need assistance? Contact HR! Send us an email message or call us at 1-877-778-7837.




