Contact Us

There are a number of different ways you can reach us if you have a question or a comment. See the options below.

Call American Family Insurance
Call Us
Click for telephone support options.

Call 1-800-MYAMFAM (1-800-692-6326) with your questions:

  • Billing
  • Claims
  • My Account Support
  • Online Quoting & Application Support

Pay by Phone 1-866-424-8002

Locate American Family Insurance
American Family Insurance
Click to find American Family Insurance Corporate Headquarters and offices.

American Family Insurance
6000 American Parkway
Madison, WI 53783-0001
(608) 249-2111

Find our Other Locations


Mail your Payment to American Family Insurance
Where to mail your payment
Click to find out where to mail your payment.

For timely processing, mail your payment at least five to seven days prior to the due date. This option is available for all American Family Insurance policies.

For more information view our pay by mail frequently asked questions.

Where to Mail Your Payment by State: 

American Family Insurance Claims Mailing Address
Where to mail your claims information
Click to find out where to mail your claims information.

For timely processing, please mail your claims information to the following address:

Scanning Center
6000 American Parkway
Madison, WI 53783-0001




FAQs

Have a question? Pick a topic below to find the answer.