My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
  • :
  • English
  • :
  • (855) 303-8845
justin-thompson-agency-american-family-insurance-employees--website.jpeg
454d08d4d32f4118a7dfddf4af7cb17c-crop.jpg

Amy Hawks

Customer Service Representative
Amy joined the Justin Thompson Agency- North Platte location, March 2017. Both Amy and her husband, Nate, are natives. The have two beautiful daughters. Amy loves to go camping, spending time with family, and enjoys being outside.
a woman with blonde hair

Jennifer Staab

Customer Service Representative
Jennifer joined our team with Justin Thompson Agency- North Platte location, November 2022. She has over 15 years’ experience in customer service and is a native to North Platte. Jennifer has a passion for helping people. With their time off, she and her husband, Josh, along with their son and daughter enjoy spending time with her family’s farm/ranch, camping, and going to the lake.
4b22aab754244720a101b2f13c53d95b-crop.jpg

Katryna Hughes

Agency Branch Manager
Katryna has been with the Justin Thompson Agency- North Platte location, since May 2008. She enjoys helping people with their insurance needs and she is thankful to do so every day. When she is not at work protecting dreams, you can find her and her husband, Corban, caring for their family of six.
michelle murdock profilephoto

Michelle Murdock

Sales Specialist - Life
Michelle joined our team with Justin Thompson Agency- North Platte location, February 2018. She has over 18 years’ experience in business marketing. Michelle enjoys spending time with her husband, Shawn, two daughters, family, and friends. She loves to cook, travel, and spend her time outside doing various activities.
tracy frederick profilephoto

Tracy Frederick

Non-Licensed Staff
Tracy joined our team with Justin Thompson Agency- Ogallala location, August 2024. She has nine years’ experience in customer service prior to joining our team. Tracy is an avid lover of the outdoors. She and her husband Chris enjoy camping trips where they savor the beauty of nature. Tracy also enjoys traveling and shopping, but her greatest joy comes from spending cherished moments with her gran
4406ab736254429bb576a14a7a3fdf1f-crop.jpg

Amber Mentzer

Sales Specialist - All Lines
Amber joined our team with Justin Thompson Agency- Ord location, August 2018. She has over 10 years’ experience in the financial industry prior to joining our team. Making life easier for the hard-working members of the community is part of her passion. Amber and her husband are purposeful about raising 2 respectful young boys. As a family, they like to watch and attend sporting events, community
2102f4622f1240b7bb326082eaa8f71c-crop.jpg

Erin Philbrick

Customer Service Representative
Erin joined the Justin Thompson Agency- Ord location, in 2015 after eight years of agency ownership in Ord, Nebraska. While Erin and her husband, Dennis, are enjoying being empty nesters, they also enjoy spending time with their daughters and two grandkids. Her hobbies include golfing, kayaking, camping, and travel.
a6d307d864854273a3b9a0c2ad238431-crop.jpg

Cherilyn Leth

Agency Branch Manager
Cherilyn joined our team with Justin Thompson Agency- Broken Bow location, January 2020. She has over 20 years’ experience in customer service. She loves to help her husband, Craig, with his store and attend gun shows with him. Cherilyn loves to spend time with her daughter Sadie and grandson.
d7511990fdb64158b0f93128bcdcdb97-crop.jpg

Tony Millsap

Sales Specialist - All Lines
Tony joined our team with Justin Thompson Agency- Broken Bow location, September 2020. He has over 20 years’ experience serving the areas farmers and ranchers. Tony is a lifelong resident of Custer County with deep family roots in the area. Along with his wife, Tina and two boys, Tony enjoys spending time outdoors, Husker Football, and BBQing.