Who has access to customer driving data gathered in the program?
American Family Insurance, our device partner Automatic, and anyone that uses your smartphone can access your driving data. We protect the driving data shared through participation in this program with the same high standards with which all other private customer data are protected and secured.
Our device partner, Automatic, is the only on-board diagnostic (OBD) manufacturer that passed the Department of Homeland Security’s OBD vulnerability and risks study by Carnegie Mellon.
Will my information be safe?
Keeping our customers’ personal information confidential is a top priority for all American Family Insurance employees, agents and staff. We will protect the data collected from KnowYourDrive, and will not share it unless we’re legally required to do so.
Will you give my information to anyone else?
We won’t share your personally identifiable information, like name, where you drive, or VIN. However, we may be legally required to provide your data for an accident investigation or litigation purposes. Except in such situations, we will not disclose or use your device data to resolve claims, unless you request it.
How do I know the way you use the information won’t change?
The current KnowYourDrive program can only earn you a discount. We have no plans to offer a program that:
- Surcharges for unsafe driving habits
- Cancels your policy based on driving data
- Determines fault in the case of an accident unless legally required
- Increases premiums based on actual mileage driven